Getting the Right Webcam

Hi Guys, I’ve just spent the past five weeks sourcing a new video camera to use for YouTubing. However, this process has given me a lot of problems and I wanted to share my experiences with you so you can avoid the difficulties I had and save yourselves time and money and the hassle!

I’ve gone through 2 webcams and 2 hand held camcorders so far in an attempt to find the right solution. My two webcams were both Microsoft Lifecams - Lifecam VX-6000 (see here for more details: http://budurl.com/znny) and Lifecam VX-7000 (see here for more details: http://budurl.com/fz24) to be exact. The VX-6000 was a smart looking webcam but the sound and picture quality was poor. So, I contacted Microsoft technical support about this and they told me that the software the webcam came with was 3 years out of date!! and that I would have to download the latest software from the Microsoft website. Even so this did not cure the quality issues I was having and so Microsoft, after much trouble shooting over the phone, decided the camera was faulty and very kindly sent me a replacement one (the VX-7000) which took about 5 working days to arrive.

The VX-7000 was an upgrade on the VX 6000 which was great as I now had the latest model and the most up to date software and drivers to run it on – all for free and I got to keep the VX 6000 as well!! But, the sound and picture quality were far worse than before - the picture was highly pixelised and jumped about all over the place. So, back to Microsoft tech support. This time they determined it was the video card on my laptop that was out of date and that it needed the latest driver installing. For this they advise me that I would have to contact the manufacturer (Hewlett Packard) for further advice and download the driver from their website. This download alone took 1.5 hours to perform - a pretty big driver eh!!

The driver did not work and I had to contact Hewlett Packard’s tech support team. They talked me through the process and did some trouble shooting to determine why the drivers were not installing properly. Eventually they managed to get the driver installed and working, but after a few minutes the new driver had disappeared and was replaced by the old one again!! Strange magic on the Internet! This process took about half a day in total and I was no further forward.

At this point I was beginning to lose the will to live!!

I’ll keep you posted on this one.

Happy hunting!!

Kevin Walker.

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